The best way to safely pay your builder

How do you safely pay your builder? We’ve put together some tips…

Hiring a builder or tradesperson to work on your home can be a stressful experience, with a lot of money on the line and plenty more at stake if things go wrong. We’ve all heard horror stories about cowboy builders who suddenly disappear once they’ve received their payment, leaving an unfinished job behind them – but how can you make sure this doesn’t happen to you? 

We’ve put together some of our top tips on how to avoid dodgy contractors and make sure you’re safe when paying for construction work:

1. Shop around

This may sound obvious, but don’t go with the first contractor you find without doing some research! Make sure to shop around and get at least three quotes before making your decision so you have a realistic idea of the cost. That way, you’ll know if something seems too good to be true or if you’re being overcharged.

2. Where possible, get a personal recommendation

Although looking at contractors’ online reviews can help narrow down the selection process, recommendations from friends and family are often more reliable and can give you a better idea of what to expect from a contractor. Make sure to ask any potential builder for references and examples of similar work they’ve completed before making your decision.


3. Make sure you have a building contract

You should always have your agreement with a builder or tradesperson down in writing so that, if anything does go wrong, you have clear proof of what work was agreed upon and at what price. 

4. Keep track of the work’s progress

Maintain regular contact with your contractor so you can ensure work is on schedule and being completed as agreed. It will be much easier to resolve issues if they’re addressed immediately than if you wait until the work is almost complete before bringing them up. Using an app like PongoPay for your construction payments makes it easy for your builder to send you regular updates and pictures of their progress so you know exactly what’s happening every step of the way. 

5. Don’t pay your builder upfront

Paying your builder cash in hand in advance can increase the risk of them running off before the work is complete and leaves you with little leverage if there are problems that need to be fixed. Instead, see if you and your builder can agree to a payment plan which will allow you to pay in instalments as each stage of the work is complete – using PongoPay to pay for construction work is an easy way to do this. When you make a payment through PongoPay, your payment is securely held in our virtual ‘Safe Deposit Box’ and only released to the contractor once you confirm the work’s been done as agreed making it safer than ever to pay for construction work.

PongoPay protects tradespeople and their clients when conducting construction transactions, making it safer and easier to pay for building work. 

All payments made through the PongoPay app are securely held in our virtual ‘Safe Deposit Box’ and only released once both sides agree the work has been completed as agreed. If any disputes arise, we even offer a free mediation service to help resolve any issues.

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